PilotGo Vortex Cloud

PilotGo Vortex Cloud is an advanced cloud-based platform designed to provide enterprises with efficient, secure, and flexible solutions for managing retail infrastructure. Leveraging cutting-edge cloud technology and intelligent analytics, PilotGo Vortex Cloud delivers comprehensive visualization and real-time monitoring of your retail systems, empowering businesses to maintain a competitive edge in fast-changing markets. 

•  Portal Authentication: Offers built-in portal authentication to provide customers with free Wi-Fi access. Customizable portal pages allow for brand promotion and marketing messages, delivering a cost-effective customer acquisition channel and adding value to free Wi-Fi services. 
• Broadband Management: Enables real-time monitoring of broadband link status, management of broadband account details and expiration dates, and remote rebooting of ONUs via the Pivot gateway—reducing broadband restoration times to under five minutes.
• Terminal Monitoring: Supports availability monitoring for critical terminals—such as POS systems, tablets, cameras, display terminals, and other network-capable devices—by tracking their online status and monitoring the availability of service ports.
• Service Quality Monitoring: Provides real-time active testing for key in-store services, detecting end-to-end connectivity and service availability across terminals and between terminals and SaaS platforms.
• Cloud-Based Configuration: Allows one-click remote access to store devices for configuration and management through the Vortex cloud platform—without requiring a VPN or SD-WAN. Supports login and configuration of third-party devices using WEB, SSH, and RDP methods.
• Remote Recovery: When used alongside compatible smart hardware, the Vortex platform can remotely reboot store devices (e.g., Pivot gateways or smart sockets), reducing recovery times to under ten minutes.
• Automated Inspections: Automatically conducts scheduled health checks on broadband connections, network conditions, and terminal status in stores. Issues are identified and compiled into a report, then emailed to IT engineers. These inspections also detect non-standard configurations, helping prevent repeat incidents. 

• Retail Infrastructure Management
  Perfect for managing various retail systems, enabling intelligent operations and improving management efficiency across your store network.
• Remote Work Solutions
  Supports remote management setups, ensuring staff can securely and efficiently access the retail infrastructure from anywhere.
• IoT Applications
  Seamlessly integrates with a wide range of IoT devices, facilitating smart transformations and boosting retail productivity.