Frequently Asked Questions (FAQ)

PilotGo is a next-generation retail network infrastructure solution designed to provide seamless connectivity, proactive monitoring, remote configuration, and advanced security features. It ensures 24/7 reliability and smooth operation of IT systems in retail environments. 

 PilotGo includes core routing devices like PilotGo Pivot and the enhanced PilotGo Pivot Pro, and PilotGo Vortex Cloud, a cloud-based SaaS service for remote management and monitoring. 

You can order a sample to experience the product's quality and functionality firsthand. This helps you assess its suitability for your needs before committing to a full purchase. 

PilotGo offers proactive system monitoring, remote configuration, intelligent fault detection, secure network management, and backup connectivity, all designed to enhance the efficiency and security of retail IT systems. 

If you have further questions or need support, please reach out to us at hello@pilotgo.io. We will respond to you within 48 hours.